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In This Digital Age, We Should Be Thanking Social Networking Providers.

In This Digital Age, We Should Be Thanking Social Networking Providers.

Staff and organisation culture has often been identified as an inhibiting factor of efforts to develop public sector information governance capability and standards.

Some suggest cultural issues stem from the fact that the majority of the workforce has had to adapt and learn to use computers and information systems, largely through trial and error.

Training historically has focused on addressing the “hands-on” use of the technology only. It is only recently that a greater focus has been given to developing a greater social understanding of the implications, i.e., governance and privacy concerns.

Social Networking

Looking ahead the new social networking generation of school leavers coming into the workplace, is likely to have a profound and positive effect on culture, in regard to staff being more acutely aware of the social implications of technology, and thus the value of supporting development of information governance capability.

Equally, this same generation of new service users will likely challenge organisations like no other before it to demonstrate that their data and privacy are being appropriately managed. Should we expect an increase in the Data Protection Act “subject access requests” as this generation matures into concerning adults?

Education and Maturity

For this, we have to thank those who have supported investing to secure the mainstream use of technology in our education system, leading to the subsequent production of this computer-literate element of society.

But let’s reserve our greatest thanks for the social networking sites that have arguably contributed to developing concerns and awareness of privacy issues, taking this generation beyond computer literate to perhaps becoming tech savvy.

However, should we not also be concerned that society’s development of awareness and appreciation of information governance and privacy still appears to be on a trial-and-error basis?

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